Data Protection Policy

ace44 Privacy Policy — Your Data Is Safe with Us

Ace44 believes privacy is every player's right. On this page, we clearly explain what data we collect, why we collect it, and how we protect it.

Updates: January 2026 Version: 2.5 Language: English

Ace44's 6 Core Privacy Principles

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Only Necessary Information

Ace44 never collects unnecessary data. Only what is essential to run our services — your name, email, and payment details — is ever requested.

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Never Sold to Third Parties

Ace44 never sells your data to advertisers or third parties. Your information is used exclusively for ace44's internal operations.

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SSL Encryption, Always On

Every page and transaction on ace44 is secured with 256-bit TLS encryption. When you see the padlock icon in your browser, your connection is safe.

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Transparent Data Usage

This page clearly explains exactly what ace44 does with your data. No hidden practices — what's written here is what actually happens.

You're in Control

On ace44, you can view, correct, or request deletion of your personal data at any time. Your data, your decision.

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Limited Sharing for Legal Purposes

Ace44 is only required to share information with the relevant authorities by court order or official government directive. No sharing occurs beyond this.

1What Data We Collect

When you create an account or use our services on ace44, certain information is provided by you or collected automatically. ace44 only retains data that is necessary to operate its services.

Information You Provide Directly:

  • Full name, date of birth, and national ID number (for KYC verification).
  • Email address and mobile number.
  • BKash, Nagad, or Rocket account number (for payment purposes).
  • Photos and documents submitted during KYC verification.

Automatically collected:

  • IP address and device type.
  • Browser type and operating system.
  • Which pages you visited on ace44 and how long you spent on them.
  • Gaming activity and transaction history.

ace44 never stores your full bank card number or PIN.

2Why This Data Is Collected

Ace44 does not use your data arbitrarily. Every piece of information collected has a specific reason, and that reason is transparently disclosed here.

  • Account Creation & Management: Your account is identified using your name, email address, and mobile number.
  • Age & Identity Verification (KYC): To ensure no one under the age of 18 uses ace44.
  • Payment Processing: Payment details are required to process deposits and withdrawals accurately.
  • Fraud Prevention: To prevent duplicate accounts and detect suspicious activity.
  • Customer Support: Your data is needed so we can assist you quickly whenever an issue arises.
  • Legal Compliance: Certain data must be retained to comply with applicable laws.

3Who Your Data Is Shared With

Ace44 does not sell your data. However, limited information may be shared with trusted partners solely for the purpose of operating our services.

  • Payment Processors: Licensed payment gateways such as bKash and Nagad — used solely for processing transactions.
  • Game Providers: Pragmatic Play, PG Soft — for managing your game sessions.
  • Legal Authorities: When required by a court order or government directive, for investigative purposes.

ace44 never sells or shares your data with advertising companies, data brokers, or any unauthorized third parties.

4Cookies & Tracking Technologies

Ace44's website uses cookies — small data files saved in your browser that help ace44 improve your experience on the platform.

  • Essential Cookies: For managing login sessions and security. These cannot be disabled.
  • Performance Cookies: Helps ace44's pages load faster.
  • Preference Cookies: To remember your language and theme preferences.
  • Analytics Cookies: To understand which sections of the site are used most frequently.

You can manage cookies through your browser settings. However, disabling essential cookies will prevent you from logging in to ace44.

5Technical Measures for Data Security

Ace44 uses the latest technology to protect your data — not just as a written policy, but through active, real-world security measures.

TLS/SSL 256-bit Encryption

All communications on ace44 are encrypted. Every data packet sent from your browser to ace44's servers is wrapped in secure code.

Two-Factor Authentication (2FA)

Ace44 offers the option to enable OTP verification as an extra layer of security at login, keeping your account significantly more protected.

Secure Server Infrastructure

Ace44's data is stored in secure data centers. Direct server access is strictly limited and continuously monitored.

Access Control

Within ace44, only authorized personnel can access data relevant to their role. Unauthorized access is strictly prohibited.

6Your Data Rights

You are in full control of your personal data on ace44. You may exercise any of the rights listed below at any time.

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Right to Access Your Data

You have the right to know what personal data ace44 holds about you.

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Right to Rectification

If any of your information is incorrect, please contact ace44 Support to have it corrected.

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Request for Deletion

Data can be deleted provided there is no legal obligation requiring its retention.

Restrict Processing

You can request that the use of your data be restricted for specific purposes.

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Data Portability

You can request a download of your personal data.

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Right to Lodge a Complaint

If ace44's policies are violated, you have the right to file a complaint with the relevant authority.

Contact ace44 Support to exercise your rights. Requests are typically responded to within 30 days.

7How Long Your Data Is Retained

Ace44 does not retain your data indefinitely. Each type of information has its own defined retention period.

Type of Information Retention Period Reason
Core Account Information For as long as the account remains active Service Delivery
Transaction Records 5 years Legal Compliance
KYC Documents 5 years Regulatory Requirements
Gaming History 3 years Dispute Resolution
Support Chat Logs 2 years Service Improvement
Cookie Data 30–365 days Session Management

8Privacy of Minors

Ace44 is strictly for users aged 18 and above. ace44 does not knowingly collect or process data from minors.

Date of birth is verified at the time of registration. If it comes to ace44's attention that a minor has opened an account, that account will be immediately closed and all associated data permanently deleted.

If you become aware that a minor is using ace44, please notify ace44 Support immediately.

9Privacy Policy Updates

Ace44 may update this Privacy Policy when necessary — due to changes in law, new technology, or improvements to our services.

  • For significant changes, you will be notified in advance via your registered email.
  • The "Last Updated" date at the top of the page will reflect any changes.
  • Continuing to use ace44 after any changes means you accept the updated policy.
  • You always have the option to close your account if you do not agree with the updated policy.

The latest version of the Privacy Policy is always available on this page of ace44.

10Privacy Contact

If you have any questions about this Privacy Policy, or wish to view or delete your data, please contact the ace44 Support team.

Ace44's support team is available 24/7 to assist you. Privacy-related requests are typically responded to within 24 to 48 hours.

Live Chat
Click the Live Chat button on ace44.win
Response Time
Within 24–48 hours

🔒 Your information is completely safe at ace44 — get started today

Play at ace44 with complete peace of mind. Over 1,000,000 members already enjoy a safe experience at ace44. Join them today and claim your welcome bonus.

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